What Is Collected
Nothing, automatically. The current SDKs make no telemetry calls on their own. If you choose toPOST a feedback_id to /v1/feedback
yourself after catching an error, that submission is the only telemetry
that exists - there is no separate background/fire-and-forget mechanism.
What Is NOT Collected
The SDK does not send anything automatically - no conversation content, no request bodies, no end-user data, no API keys, no file-system/OS metadata. Nothing leaves your process unless you explicitly call/v1/feedback
yourself.
Data Retention
Telemetry data is retained based on whether the request was authenticated:
After the retention period expires, data is permanently deleted. There is no archive or backup of expired telemetry data.
Who Can See Your Data
Telemetry data is accessible to KiteFrost internal engineering only. It is used exclusively to:- Identify and fix SDK bugs
- Monitor API error rates
- Improve error messages and documentation
- Share telemetry data with third parties
- Use telemetry data for marketing or analytics
- Sell or license telemetry data
- Use your data to train AI models
GDPR and Data Deletion
You have the right to request deletion of all telemetry data associated with your account. To request deletion, email privacy@kitefrost.ai with your account email address. We will delete all feedback records tied to your account and confirm deletion within 30 days. After deletion, we retain only a minimal tombstone record (the feedback ID, aredacted flag, signal type, and timestamp) for audit purposes. All payload data, error details, and client metadata are permanently removed.